THANK YOU! Thanks for all the great work you did to take care of my flooded basement. After a bad experience with a “competitor”, I was referred to your company (by Pat Mallor, Secure Insurance) and you saved me. Not only did you get the job done, but you saved me a lot of money.
Matt came in to take a look at the flood and asked a lot of questions. He cared about my problem – and he was ready to think about what happened and how to best fix it (the competitor never asked me any questions and quoted me $7500 to fix my problem).
Matt’s problem solving and excellent customer service skills meant that my losses were covered by insurance and he found a practical and inexpensive solution to the water problem (even if it meant he had to stick his arm far into a dirty pipe!).
Thank you Matt – and thank you to the whole team.
I will HIGHLY recommend your company to friends, colleagues, and family.